Return and exchange

Returns and exchanges

Bella Fit hopes that you are satisfied with your purchase. If for any reason you are not satisfied, you can return your order.

After receiving your order, you have 30 days to return it. The products must be unworn, in the condition in which you received them and returned in the original packaging (including the label).

Please note: returns are free if you opt for an exchange or store credit (+10 euro bonus). An exchange is only eligible for store credit. Register your return here: https://bella-fit.nl/a/retournerenofruilen

Information

Can my return be refused? Can my return be refused?

As soon as we have received your return, our returns department will check your package. We will check your return carefully and we will not accept products that we find as follows.

∙ Products with deodorant traces

∙ Products with hair

∙ Products that contain strong odors (smoke, food or sweat)

∙ Products without the original labels or packaging.

∙ Products for which our return period of 30 days has been exceeded

Are returns free? Are returns free?

Yes, returns are free if you opt for an exchange (one-time) or store credit. If you opt for a refund, we will credit 5.95 for your return label. An exchange is only eligible for store credit..

Final Sale Final Sale

Final sale items are always indicated on the product page. The Final Sale items cannot be returned. Look at here our Final Sale items

Kan ik mijn bestelling retourneren voor een terugbetaling tijdens de Pre-Black Friday tot Nieuwjaarsuitverkoop? Kan ik mijn bestelling retourneren voor een terugbetaling tijdens de Pre-Black Friday tot Nieuwjaarsuitverkoop?

Tijdens onze Pre-Black Friday tot Nieuwjaarsuitverkoop, die loopt van 19 november tot 7 januari, komen bestellingen alleen in aanmerking voor een maatomruiling of winkeltegoed. Terugbetalingen worden niet verstrekt voor artikelen die tijdens deze promotieperiode zijn gekocht.

Als het artikel niet past, kun je het omruilen voor een andere maat of kiezen voor winkeltegoed dat je kunt gebruiken voor toekomstige aankopen.

I have a complaint about the order I received. What should I do? I have a complaint about the order I received. What should I do?

If you have a complaint, or have received an item with damage, please contact us Contact contact us at info@bellafit.nl. You will then receive all the information to find a suitable solution as quickly as possible free of charge.

I have received a wrong item. What should I do? I have received a wrong item. What should I do?

If you have received an item that you did not order, please contact us before returning Contact contact us at info@bellafit.nl. You will then receive all the information to find a suitable solution as quickly as possible free of charge.